Priority Notifications in Microsoft Teams

How to use priority notifications with Microsoft Teams?

Posted by     "Erwin Bierens" on Wednesday, June 12, 2019

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What are priority notifications?

This feature allows a user to mark a chat message in Teams as “Urgent”. Unlike regular “important” messages, Urgent Messages (also known as “priority notifications”) notify users repeatedly for a period of 20 minutes or until messages are picked up and read by the recipient, maximizing the likelihood that the message is picked up and acted upon in a timely manner.

How to enable?

IT Admins can manage this feature as part of messaging policies in Teams. This feature is on by default for all tenants.

How to disable?

Go to your Teams Admin panel and select https://admin.teams.microsoft.com/policies/messaging/.

Edit your global policy and turn of Users can send priority notifications

How does it look like?

Create message from a chat, select the exclamation mark and choose Urgent. new message

Type your message and send. send new message

The receiver will get a message in their Activity Feed. Activity Feed

And in the chat windows the message will be marked as urgent. Chat Window


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