Erwin Bierens

Knowledge is Power

Review: Hidester VPN

2018-03-31 2 min read Review Erwin Bierens
Why should you need a VPN? Cybercriminals, Hackers, spies, government, overeager retailers and even internet service providers can watch what you do online but only if we let them. So in this review i tested the VPN service of “Hidester VPN” for a couple of days, I used my iPhone to test and i must say i like the speed of the network and the simplicity of the client. I tried to reach out to some blocked sites, and these are working fine. Continue reading

Common Area Phones - Skype for Business Online

Microsoft has enabled a new service called “Common Area Phone”, this way you can enable IP Phones as a generic device. The “Common Area Phone” License contains: / Phone System Skype for Business Online (Plan 2) Let’s create a user I’m creating a IP Phone for my living room. Make sure you assign the Common Area Phone license. Now the user is created boot up the IP Phone. IP Phone & Provisioning In this example i use a Audiocodes 450HD as IP Phone with firmware version: 3. Continue reading

Quality of Service Config Script for Microsoft Teams

2018-03-30 1 min read Microsoft Teams Erwin Bierens
Quality of Service (QoS) is a mechanism that lets you prioritize certain types of network traffic. Prioritizing the traffic for real-time communications services such as Teams is important in order to deliver a business-grade user experience. For QoS to be truly effective, a QoS-capable connection must be configured end-to-end (PC, network switches, and routers to the cloud), because any part in the path that fails to support QoS could degrade the quality of the entire call. Continue reading

Move your email conversation to Microsoft Teams

2018-03-30 2 min read Microsoft Teams Erwin Bierens
Do you recognize the situation that you have a Team in Microsoft Teams and members of the team keep sending you emails instead of using the chat and collaboration functions in Teams? You can now move your email conversation including the attachments to your Teams channel and continue the conversation in your Teams channel. / Let’s move your conversation to Teams channel In the Teams client while selecting the channel where you want to port your conversation to you can click on the … now select “Get email address” Continue reading

Skype for Business – Quick Start Guides (Multi Language)

2018-03-22 1 min read Skype for Business Erwin Bierens
Need to have Skype for Business Quick starter guides? You can download your localized version by the links below in the table. The download contains the following categories: Audio setup and making Calls Contacts, presence, and IM Meetings Sharing and collaboration Video Documents in the ZIP file are in PPT and PDF format, so you can brand the guides with your own company logo. /

Review: Jabra evolve 65

2018-03-20 1 min read Review Erwin Bierens
The evolve 65 MS Stereo is a lightweight headset for both music and Skype for Business. The specially designed leather feel ear cushions are pretty comfy to wear all day long. I like this model also because it has a busy light ring so my colleagues can see I’m calling or busy and do not want to disturbed. This one is located at the microphone side. You can use the headset with 2 devices at the same time, so for example your Laptop and your mobile phone. Continue reading

Skype for Business Licensing Guide

Lately i’m getting a lot of questions about licensing for Skype for Business Server and Online. So i want to try to explain what kind of licenses you will need to have in the different scenarios. / Is E3 license enough for Skype for Business Server 2015 with Enterprise Voice? Do we need PSTN Calling plan with the use of Skype for Business Server 2015? Do we need to have Phone System (formally Cloud PBX) license when using Skype for Business Server 2015 in Hybrid mode? Continue reading
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