Erwin Bierens Blog

Knowledge is Power

Microsoft Teams Webinars & Town Halls: What's New at Microsoft Ignite 2025

Microsoft Ignite 2025 introduced a strong set of enhancements for Webinars and Town Halls, focusing on better presenter control, richer analytics, improved production quality, and new immersive experiences.


Enhanced Presenter Tools

Microsoft has improved the presenter experience with:

  • Integrated Q&A
  • More robust moderation options
  • Polling enhancements
  • Cleaner presenter interfaces

These updates help organizations deliver more polished Town Halls and webinars without requiring complex third-party tools.


Presenter Analytics (Teams Premium)

Teams Premium now includes Presenter Analytics, offering insights such as:

Continue reading

Microsoft Teams Meetings: What's New at Microsoft Ignite 2025

2025-12-08 2 min read Microsoft Teams Meetings Erwin Bierens

Microsoft Ignite 2025 introduced a wave of innovations designed to make meetings smarter, more structured, and more productive. With new AI enhancements, recap capabilities, and improved controls, Teams continues to set the standard for modern collaboration.


Enhancements to the Facilitator Agent

The Facilitator Agent received major upgrades to automate meeting flow and improve participant engagement.

Agenda Recognition

The agent automatically detects agendas from:

  • Meeting invites
  • Pre-meeting chat
  • Notes and shared documents

A live progress tracker keeps everyone aligned.

Continue reading

Microsoft Teams Phone: What's New at Microsoft Ignite 2025

Microsoft Ignite 2025 introduced a series of impactful updates to Teams Phone. These improvements strengthen enterprise calling, enhance mobile usability, and expand compliance capabilities.


Microsoft 365 Copilot in the Calls App

Teams Phone now integrates Microsoft 365 Copilot Chat directly into the Calls app, on both desktop and mobile.

Copilot now delivers:

  • Smart post-call summaries
  • Key insights from the conversation
  • Suggested follow-up actions
  • Contextual intelligence using Microsoft Graph and web data

This significantly boosts productivity for users who rely heavily on calling workflows.

Continue reading

Upcoming Change to the Microsoft Teams Desktop Client on Windows: New Module Host for Calling

Microsoft is introducing an important architectural update to the Teams Desktop Client for Windows that enhances performance, reduces startup time, and improves the reliability of calling features. For IT administrators, UC engineers, and organizations using Microsoft Teams Calling, this update requires a few proactive adjustments.


What Is Changing?

In the current Teams architecture, the main application process ms-teams.exe also launches and manages the calling stack. To improve performance and create cleaner separation, Microsoft is introducing a dedicated child process for handling all calling-related functionality.

Continue reading

What’s New in Microsoft Teams Calling, Meetings & Devices – October 2025

Microsoft introduced a new set of updates across Teams Phone, Meetings, Town Halls, and Teams Rooms. This month focuses on AI improvements, hybrid meeting quality, and stronger admin tools.


Key Highlights

  • Intelligent Recap pop-out for Teams calls
  • Teams Phone Mobile now GA with AT&T
  • Improved call transfer experience on Teams-certified phones
  • Audio Recap now generally available
  • Multi-camera & IntelliFrame upgrades in Teams Rooms
  • Ultra-Low Latency and 1080p video for Town Halls (Premium)
  • New admin insights in Teams Rooms Pro Management

Teams Phone

Intelligent Recap in the Calls App

Users can now open call summaries directly from call history. The pop-out window includes AI-generated notes, key points, and follow-up suggestions.

Continue reading

Using Custom Email Aliases in Azure Communication Services

If you’ve started experimenting with Azure Communication Services (ACS) Email, you’ve probably noticed a small but annoying limitation in the Azure Portal:
by default, you can only send emails from the DoNotReply@yourdomain.com address.

But what if you want to send newsletters from newsletter@yourdomain.com, or customer notifications from support@yourdomain.com?
Unfortunately, the Azure Portal doesn’t (yet) allow you to configure additional sender aliases.


The Hidden CLI Command

Luckily, this is where the Azure CLI comes to the rescue.
You can create new sender usernames (aliases) directly via the CLI using the following command:

Continue reading

Removing Disabled Accounts from Microsoft Teams on Android

If you’ve ever worked as a contractor, you’ll know the pain of juggling multiple Microsoft Teams accounts. One day you’re logged in with your client’s tenant, the next day with a subcontractor account, and of course your own work account.

But what happens when one of those accounts gets disabled?

That’s when frustration really kicks in.


The Problem

Here’s the scenario:

  • You’ve added multiple accounts to Microsoft Teams on your Android phone.
  • Some of those accounts (e.g., subcontractor or client accounts) get disabled after the project ends.
  • You want to remove those accounts from Teams without affecting your other accounts.

Simple, right? You’d expect a press-and-hold > Remove account option.

Continue reading