Erwin Bierens Blog

Knowledge is Power

Eventid 25073 Enable comfort noise on your trunk (Audiocodes)

2018-01-11 1 min read Skype for Business Erwin Bierens

Hi All,

First blog of the year, officially not allowed anymore but best wishes for all of you!

After going through some event logs on Frontend servers i came across this warning:

The Mediation Server service has received a call that does not support comfort noise from the Trunk, SBC01.domain.com;trunk=SBC01.domain.com Cause: The Trunk does not support comfort noise. Resolution: Please ensure the comfort noise option on the Trunk has been enabled.

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Upgrading the Audiocodes EMS (OVOC)

2017-11-13 1 min read Skype for Business Erwin Bierens

AudioCodes One Voice Operations Center (OVOC, also known as Element Management System and IP Phone Manager) is a web-based voice network management solution that combines management of voice network devices (Audiocodes IP Phones, Mediapacks, Mediants etc..) and quality of experience monitoring into a single, intuitive web-based application.

OVOC enables administrators to manage and to adopt a holistic approach to network lifecycle management by simplifying everyday tasks and assisting in troubleshooting all the way from detection to correction.

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