The end of Skype for Business Online

Yesterday (July 30, 2019) Microsoft announced the retirement date of Skype for Business Online. Skype for Business Online will be retired on July 31, 2021, at which point access to the service will discontinue. Until this date customers of Skype for Business Online can expect no change in the service up to its retirement date. With the focus of helping customers transition from Skype for Business Online to Teams, as of September 1, 2019, no new tenants will be on-boarded to Skype for Business Online. Continue reading

Skype for Business Online Audio Conferencing - Dial out behavior change

Microsoft is making some changes to Skype for Business Online Audio Conferencing Dial Out. To best meet our customer’s business needs, Microsoft is adjusting when attendees can add other participants to a Skype for Business meeting via dial out. / How does this affect us? Till now, meeting guests are able to add Audio Conferencing attendees at any time. Going forward, the meeting service will require at least one authenticated user from the organizer’s company to be present in the meeting to allow adding another participant via dial-out. Continue reading

Deploy error Skype for Business Cloud Connector - CredSSP

The problem Last week i ran in to some errors while re-deploying a Cloud Connector, Changed some settings in the INI and while starting the redeploy gave me the following error: `Preparation phase started... The configuration file for Cms server setup is generated in C:\Users\Administrator\CloudConnector\ApplianceRoot\Instances\2.1.0\ExportedConfig\ServerConfig-Cms.ini. Preparation phase finished. Deployment phase started... Enabling credential delegation for NTLM on host machine.` ` #text : false #text : true #text : true #text : false #text : true #text : Relaxed` [192. Continue reading

Common Area Phones - Skype for Business Online

Microsoft has enabled a new service called “Common Area Phone”, this way you can enable IP Phones as a generic device. The “Common Area Phone” License contains: / Phone System Skype for Business Online (Plan 2) Let’s create a user I’m creating a IP Phone for my living room. Make sure you assign the Common Area Phone license. Now the user is created boot up the IP Phone. IP Phone & Provisioning In this example i use a Audiocodes 450HD as IP Phone with firmware version: 3. Continue reading

Skype for Business Online Call Queues: Agent Opt In/Out

Last night Microsoft announced and published the Agent Opt In/Out feature to Skype for Business Online. This update allows Admins to grant Call Queue Agents an ability to Opt In and Out from taking calls from a particular Queue at will. For all newly created Call Queues, Agent Opt In/Out option will be enabled by default. For pre-existing Call Queues, Admins will need to enable this feature manually. / How to enable Agent Opt Out (Admin) First login to the Office 365 Admin panel Link Continue reading

Holidays available for Auto Attendant - Skype for Business Online

Holidays With the holidays coming soon Microsoft has released the “Holidays feature” in Auto Attendant (released November 29, 2017) The holidays feature is avaliable for all Phone System customers. Customers in all regions who have Phone System SKU (formerly known as CloudPBX) will now be able to create Holiday schedules using the new holidays Auto Attendant UI, or by PowerShell. Up to 20 different holidays Max 10 date ranges in each holiday Holidays must have unique names (nesting/overlapping allowed) / Continue reading

Skype for Business Cloud Connector Edition 2.0.0

Today the new Cloud Connector Edition 2.0.0 is released. You can download it right here. The Skype for Business Cloud Connector Edition is a set of packaged virtual machines for deployment on-premises which connect a customer’s existing Public Switched Telephone Network (PSTN) service provider circuits with Skype for Business Cloud PBX operating in Office 365. This allows for the user’s phone capability to be managed out of Office 365 while their phone calls continue to use their existing phone number, circuits and PSTN provider contract Continue reading