Erwin Bierens

Knowledge is Power

Upcoming Change to the Microsoft Teams Desktop Client on Windows: New Module Host for Calling

Upcoming Change to the Microsoft Teams Desktop Client on Windows: New Module Host for Calling

Microsoft is introducing an important architectural update to the Teams Desktop Client for Windows that enhances performance, reduces startup time, and improves the reliability of calling features. For IT administrators, UC engineers, and organizations using Microsoft Teams Calling, this update requires a few proactive adjustments.


What Is Changing?

In the current Teams architecture, the main application process ms-teams.exe also launches and manages the calling stack. To improve performance and create cleaner separation, Microsoft is introducing a dedicated child process for handling all calling-related functionality.

Continue reading

What’s New in Microsoft Teams Calling, Meetings & Devices – October 2025

Microsoft introduced a new set of updates across Teams Phone, Meetings, Town Halls, and Teams Rooms. This month focuses on AI improvements, hybrid meeting quality, and stronger admin tools.


Key Highlights

  • Intelligent Recap pop-out for Teams calls
  • Teams Phone Mobile now GA with AT&T
  • Improved call transfer experience on Teams-certified phones
  • Audio Recap now generally available
  • Multi-camera & IntelliFrame upgrades in Teams Rooms
  • Ultra-Low Latency and 1080p video for Town Halls (Premium)
  • New admin insights in Teams Rooms Pro Management

Teams Phone

Intelligent Recap in the Calls App

Users can now open call summaries directly from call history. The pop-out window includes AI-generated notes, key points, and follow-up suggestions.

Continue reading

Using Custom Email Aliases in Azure Communication Services

Using Custom Email Aliases in Azure Communication Services (ACS)

If you’ve started experimenting with Azure Communication Services (ACS) Email, you’ve probably noticed a small but annoying limitation in the Azure Portal:
by default, you can only send emails from the DoNotReply@yourdomain.com address.

But what if you want to send newsletters from newsletter@yourdomain.com, or customer notifications from support@yourdomain.com?
Unfortunately, the Azure Portal doesn’t (yet) allow you to configure additional sender aliases.

Continue reading

Removing Disabled Accounts from Microsoft Teams on Android

If you’ve ever worked as a contractor, you’ll know the pain of juggling multiple Microsoft Teams accounts. One day you’re logged in with your client’s tenant, the next day with a subcontractor account, and of course your own work account.

But what happens when one of those accounts gets disabled?

That’s when frustration really kicks in.


The Problem

Here’s the scenario:

  • You’ve added multiple accounts to Microsoft Teams on your Android phone.
  • Some of those accounts (e.g., subcontractor or client accounts) get disabled after the project ends.
  • You want to remove those accounts from Teams without affecting your other accounts.

Simple, right? You’d expect a press-and-hold > Remove account option.

Continue reading

Apple Watch Ultra 2: Seamless, Smart, and Exactly What I Needed 🍏⌚

2025-07-15 3 min read Review Watch Fitness     "Erwin Bierens"

From Series 6 to Ultra: My Upgrade Story

Before switching to the Apple Watch Ultra 2, I had been using the Apple Watch Series 6 (46mm) for quite some time. It did the job—and fit well into my Apple ecosystem—but after testing out the Garmin Forerunner 965, I started thinking more seriously about upgrading.

On May 16, I made the leap and bought the Ultra 2. What I got was exactly what I hoped for: a tougher, smarter, longer-lasting version of everything I liked in the Series 6 —with a serious boost in both form and function.

Continue reading

My Experience with the Garmin Forerunner 965: Great Hardware, Strange Software

2025-07-14 2 min read Review Watch Fitness     "Erwin Bierens"

I’ve had this blog in draft form for a long time, and now I’ve finally found the time to finish it and describe my last two years with smartwatches and fitness trackers and formulate my opinion on it. These are my experiences and needs. I enjoy exercising 3 to 4 times a week. I enjoy being active (and I can’t help it with 2 young children).

A Promising Start

After years of trying various fitness trackers, I decided to test the Garmin Forerunner 965. On paper, it’s a powerhouse: AMOLED screen, long battery life, advanced training metrics, and seamless pairing with my Garmin Edge 1040. And to be fair, in many ways, it delivered.

Continue reading

What’s New in Microsoft Teams - Juni 2025

Microsoft continues to enhance the Teams Phone experience with powerful updates that boost productivity, accessibility, and call quality. Here’s a roundup of the latest features released in June 2025 for Teams Phone users, admins, and device managers.


Copilot Now Supports Transferred Calls

AI is taking over the transfer process — in a good way. With Copilot summaries for transferred calls, users can now:

  • Automatically generate a call summary
  • Edit it as needed
  • Send it to the transfer target

This reduces the need for consultative transfers and ensures context is never lost, leading to faster and smoother handoffs.

Continue reading
Older posts