Microsoft Teams Phone: What's New at Microsoft Ignite 2025

Microsoft Ignite 2025 introduced a series of impactful updates to Teams Phone. These improvements strengthen enterprise calling, enhance mobile usability, and expand compliance capabilities.

Microsoft 365 Copilot in the Calls App

Teams Phone now integrates Microsoft 365 Copilot Chat directly into the Calls app, on both desktop and mobile.

Copilot now delivers:

• Smart post-call summaries
• Key insights from the conversation
• Suggested follow-up actions
• Contextual intelligence using Microsoft Graph and web data

This significantly boosts productivity for users who rely heavily on calling workflows.