Erwin Bierens

Knowledge is Power

Audiocodes MediaPack Loses Static IP Address

2019-01-29 1 min read Audiocodes Erwin Bierens

By default the Audiocodes MediaPacks, sent out a BootP request during a cold start of the device. If you have a enterprise DHCP server active in the network this will probaly respond (undesired) to this request and will give you a DHCP release from the DHCP pool. This way the MediaPack will receive a new IP address from the DHCP pool everytime it will have a cold start.

The setting ‘BootPSelectiveEnable = 1’ enables the device’s integral BootP client to filter unsolicited BootP/DHCP replies and accepts only BootP replies that contain the text ‘AUDC’ in the vendor specific information field of the request.

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In the picture below you will find the cold boot flow from the MediaPack.

Solution

To prevent losing the configured IP address due to BootP/DHCP request on a cold start you will need to perform the following steps:

  1. Save the current configuration INI file to your PC

  2. Open the INI file and go to the [SYSTEM Params] section.

Add the following line:

BootPSelectiveEnable = 1
  1. Save the file and upload it to the MediaPack. The MediaPack will reset automatically after the upload.
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