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Why do headset suppliers deliver USB Dongles?

2021-04-08 3 min read Microsoft Teams
Even back in the days with Skype for Business i’ve had the same discussions and this has not changed with Microsoft Teams. Why do i need to use the USB Dongle and cannot use the bluetooth in my laptop? In my opinion the main reason for using the USB Dongle is the complete user experience. Almost on a daily bases i see customers strugling with their headsets, using the dongle and paired to the laptops bluetooth stack, buttons not working for mute, picking up calls, low range of headset, etc. Continue reading

Review: Plantronics Voyager Focus UC

2018-03-18 2 min read Review erwin
This headset is a more than a standard headset. The Voyager Focus has some advanced stuff build in. When you take of your headset while playing music, the music pauses. When you are in a Skype for Business meeting and you turn your microphone up or take of your headset it will mute you. This is all work of the Smart Sensors Plantronics has built in. The Active Noise Cancelling of this headset is working as you may expect. Continue reading