The end of Skype for Business Online

Move your Skype for Business Online users to Teams

Posted by     "Erwin Bierens" on Wednesday, July 31, 2019


Yesterday (July 30, 2019) Microsoft announced the retirement date of Skype for Business Online. Skype for Business Online will be retired on July 31, 2021, at which point access to the service will discontinue.

Until this date customers of Skype for Business Online can expect no change in the service up to its retirement date.

With the focus of helping customers transition from Skype for Business Online to Teams, as of September 1, 2019, no new tenants will be on-boarded to Skype for Business Online. Customers actively using Skype for Business Online will still be able to add new users to their tenant.

What to do?

While the retirement date is still 24 months in the future, you should move (if possible) to Teams as your primary communication and collaboration application in Office 365.

Will Skype for Business Server be affected?

Both Skype (consumer) and Skype for Business Server will not be affected by the retirement of the Skype for Business Online service

What does this mean for Hybrid?

Skype for Business customers with hybrid configurations (server and online) will need to transition online users to Teams to maintain cloud-based access and functionality.

3th Party Conferencing Providers

Microsoft is extending support for Skype for Business Online integration with third-party audio-conferencing providers (ACP) to align with Skype for Business Online retirement (July 31, 2021).

Friendly Asked Questions

Microsoft has created a document (at this moment 8 pages) with all of the questions you might have. You can download the document right here

Microsoft will help you

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