Erwin Bierens

Knowledge is Power

How can I fix error code 0x80310000 for windows 10 mobile update?

2017-04-12 1 min read Windows Mobile Erwin Bierens
Lumia 830 I am using an Microsoft Lumia 830 for work. Every time I try to get the “Microsoft Update for Windows Phone-Windows 10 Mobile 10.0.14393.1066, the phone downloads the update, but cannot install it. I received error code 0x80310000. How to fix this error (0x80310000): Turn off your device encryption if you have it turned on. It helped for me, make sure you reboot your device after deactivating device encryption. Continue reading

QoS troubleshooting with Wireshark

2017-04-11 1 min read Skype for Business Erwin Bierens
QoS During my work i have a lot of VoIP traffic related queries/questions. I’m using this configuration to check if packets are being tagged with the right DSCP values. / Add DSCP column to your Wireshark Client Right click on one of the existing columns. Click on column preferences Click Add down the bottom Click on the “New Column” Label and change it to “DSCP” then hit enter once. With the new entry highlighted, change the Field Type to Custom (in the dropdown box) In field name, copy and paste in _ip. Continue reading

RDCMan to Hyper-V console

2017-04-05 2 min read Microsoft Erwin Bierens
Remote Desktop Connection Manager is a essential tool if you run a lot of virtual machines or need to connect to a lot of customers as i do. One of the new features in version 2.7 allows the ability to connect directly to virtual machines (called virtual machine connect-to-console support). Configuring a connection for this new feature is rather easy once you have the ID of the virtual machine. The following PowerShell command should do the trick: Continue reading

Polycom Trio 8800 failed to discover exchange server (Office365)

Problem Deployed some Polycom Trio’s in my organisation (we’re running Exchange Online and Skype for Business Online) and everytime i went to the Calendar the Polycom was showing an error “Failed to discover exchange server”. How to solve this error Login to the webinterface from the Polycom Trio 8800 (first time enable HTTP/HTTPS connection from the Polycom Advanced Option, Default password is “456”) Go to Settings > Applications Disable the AutoDiscover and Fill in the following Exchange Server url: Continue reading

No presence information in Outlook (Skype for Business)

2017-03-23 1 min read Skype for Business Erwin Bierens
The issue Got an issue after installing the Mitel MiCollab software. Microsoft Outlook did not display the status of Lync/Skype anymore. Also in my Outlook client the information from GAL (Global Address List) was not visable anymore when hovering over a name. Some other issues i found out: The Microsoft SharePoint client/web does not display presence information. Other Microsoft Office applications that support presence features do not display presence information The Solution This behavior may occur if the value of the DefaultIMApp registry entry in the following registry key is incorrect: First, look at this location in the registry… [HKEY_CURRENT_USER\Software\IM Providers] Continue reading

.NET Framework 4.6.2 is supported with the February 2017 Cumulative Update for Skype for Business Server 2015

2017-03-13 1 min read Skype for Business Erwin Bierens
Both Lync Server 2013 and Skype for Business Server 2015 are supported with the .Net Framework 4.6.2. Skype for Business Server must have the February 2017 update for Skype for Business Server or later installed. / This update can be found at https://support.microsoft.com/en-us/help/3061064/updates-for-skype-for-business-server-2015 Lync Server 2013 must have the November 2016 update, or later installed. This update can be found at https://www.microsoft.com/en-us/download/details.aspx?id=36820.

Execution of Scripts is Disabled on this System

2017-03-07 1 min read Powershell Erwin Bierens
Execution of Scripts When you try to run a powershell script on Windows, you may receive the following error stating that the execution policy on your computer does not allow you to run the script. To fix this error, you must change the PowerShell execution policy for this computer. These instructions will explain how to allow “Unrestricted” access to running scripts on your computer. To set the execution policy to unrestricted, enter the following command (PowerShell must be run as an Administrator): Continue reading
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