Anywhere365 - Troubleshooting your SharePoint application

2023-03-30 3 min read Anywhere365 SharePoint "Erwin Bierens"

If you work a lot with Anywhere365 you are familiar with the core setup and how configurations are being handled (by caching), so if you clear the caching while rebooting the UCC’s and all kind of strange error’s show up (i.e. new agents not visible, IVR changes not showing) there are a couple of items that can be your nightmare:

App Secret
Permissions on Anywhere365 SharePoint site
SharePoint global Settings

I’d like to take you through how I would approach this.

Installing SharePoint 2013 Foundation

2016-11-14 2 min read SharePoint Erwin Bierens

Intro Let’s take a small adventure into the world of free SharePoint. Yes, Completely free! SharePoint Foundation 2013 is technically free (Exept your windows license ofcourse) and can do a whole lot for you without needing to spend significant amounts of money on Server editions of SharePoint. Downloading SharePoint Foundation Finding SharePoint Foundation was not as easy as one would expect. Going to www.sharepoint.com, and clicking Try or Buy didn’t render a link. Continue reading

OneDrive For Business/SharePoint Sites Trouble shooting

2015-11-18 2 min read OneDrive SharePoint Erwin Bierens

OneDrive For Business/SharePoint Sites Trouble shooting Syncing problems with Office 365 SharePoint sites – sometimes they’re easy to resolve and sometimes they are very difficult, tedious and nearly impossible to resolve (unless you are very well acquainted with SharePoint-speak and have some pretty deep networking/IT/Microsoft knowledge). This is the story of how I resolved a tough (for me), syncing issue with O365 SharePoint sites. Problem The problem: client said some of their SharePoint sites would not finish syncing. Continue reading