What’s New in Microsoft Teams - Juni 2025

Microsoft continues to enhance the Teams Phone experience with powerful updates that boost productivity, accessibility, and call quality. Here’s a roundup of the latest features released in June 2025 for Teams Phone users, admins, and device managers.

Copilot Now Supports Transferred Calls

AI is taking over the transfer process — in a good way. With Copilot summaries for transferred calls, users can now:

• Automatically generate a call summary
• Edit it as needed
• Send it to the transfer target

This reduces the need for consultative transfers and ensures context is never lost, leading to faster and smoother handoffs.

Creating a Structured Communication Framework in Microsoft Teams

Microsoft Teams is a powerful collaboration tool, but without structure, it can quickly become overwhelming. Unstructured communication leads to inefficiencies, missed messages, and confusion among team members. A well-defined communication guideline helps streamline workflows, maintain professionalism, and ensure productivity.

The Challenges of Unstructured Communication

Many organizations adopt Microsoft Teams without setting clear communication rules, leading to several issues:

• Information Overload: Constant messages, notifications, and file uploads make it difficult to locate important details, leading to missed deadlines and frustration.
• Unclear Expectations: Employees may not know the expected response times, proper communication channels, or when to escalate an issue.
• Scattered Conversations: Important discussions become buried in chat threads, making it difficult to track progress and retrieve critical information.
• Meeting Fatigue: Without clear guidelines, employees may be added to unnecessary meetings that could have been handled through chat or email, reducing productivity.

Why Your Organization Needs Communication Guidelines

A structured approach to Microsoft Teams communication ensures clarity and efficiency. Key benefits include:

Manage Direct Routing Numbers in Teams Admin Center

Have you ever wanted to access your Direct Routing numbers directly in the Teams Admin Center? Well, according to a Message Center update, this long-awaited feature is set to roll out by February 2025.

What’s Changing?

With the introduction of Direct Routing Inventory Management, Microsoft is making it easier for Teams administrators to manage their Direct Routing numbers. Previously, tracking these numbers often involved using SharePoint lists, Excel spreadsheets, or, in some cases, no organized system at all.

What’s New in Microsoft Teams - Januari 2025

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

What’s New in Microsoft Teams - November 2024 (Ignite)

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

What’s New in Microsoft Teams - October 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

What’s New in Microsoft Teams - August 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.