Skype for Business and Microsoft Teams Network Testing

If you want to easy test your network connection to Skype for Business Online and Microsoft Teams server from a GUI perspective?This is possible with a tool created by Korneel Bullens and is located in the Network Planner inside FastTrack. The setup is really easy and the outcome is very clear. / Network Testing Companion Installation and Usage Guide Prerequisites Windows 7 or later Windows Management Framework 5.1 You must have a local Administrator account to install. Continue reading

Sending Audio Messages from the Mobile Teams client

Sending Audio Messages You are now able to record and send audio messages on the Teams mobile clients. It works for both chat and channel conversations. Web and desktop clients will also support listening of the received audio clips. Audio message support has been a top customer ask since the early days of the product. (Link to uservoice) /

Shared Line Appearance in Microsoft Teams

What is Shared Line Appearance Shared Line Appearance handles multiple calls on a specific number called a shared number. Shared Line Appearance can configure any enterprise voice enabled user as a shared number with multiple lines to respond to multiple calls. The calls are not actually received on the shared number, instead they are forwarded to users that act as delegates for the shared number. Any one of the delegates can pick up the call while the rest of the delegates get a notification on their phone about who picked up the call and which line has become busy as a result. Continue reading

How to use Microsoft Teams Templates

Working in project groups means standardize your workflow to work more efficient. Also this has a benefit for your employees to find everything in the same place and structure. Create a Team based on a template. In Microsoft Teams go to “Join or create a team”. / Select “Create team” Click “Create a team using an existing team as a template”. Now select your base template that you want to copy. Continue reading

Call Park in Microsoft Teams

Call Park Call Park provides you the ability to park an active call and then allow yourself or someone else to pick up the call using a (specific) code. You communicate the code out-of-band. Call Park Feature Parking a call: you can park an active call by clicking on the “Park” button in the call control. If no one retrieves the call within 5 minutes, it will ring you back. If you don’t pick-up the call, it will follow your configured unanswered roles (i. Continue reading

Microsoft Teams Licensing Guide

Some time ago i wrote an article to explain the licensing in Skype for Business Server and Skype for Business Online [The Skype for Business licensing guide], with the change to Teams i want to give you some insight in this licensing to: / Users in Teams (base license) Every user that want to make use of Teams needs a Teams license. Cloud voice features Audio Conferencing (addon) Sometimes people in your organization will need to use a phone to call in to a Microsoft Teams meeting, instead of using their computer. Continue reading

Changing your presence from the Teams Desktop Client

Last week Microsoft released the a small but in my opinion a fundamental feature that i was using many times a day in Skype for Business. It’s now possible to change your presence status from either the system tray menu or buttons below the Aero thumbnail and changing the presence from the menu (via profile picture) also still exists. / Aero thumbnail [caption id=“attachment_1989” align=“alignnone” width=“275”] Aero Thumbnail[/caption] System Tray Menu [caption id=“attachment_1990” align=“alignnone” width=“356”] System Tray[/caption] Continue reading