ErwinBierens.com | Sharing Knowledge

Quality of Service Config Script for Microsoft Teams

30/03/2018 No Comments

Quality of Service (QoS) is a mechanism that lets you prioritize certain types of network traffic. Prioritizing the traffic for real-time communications services such as Teams is important in order to deliver a business-grade user experience. For QoS to be truly effective, a QoS-capable connection must be configured end-to-end (PC, network switches, and routers to the cloud), because any part in the path that fails to support QoS could degrade the quality of the entire call.

Just like i did for Skype for Business, i created another Powershell script just for Microsoft Teams. This script will help you to set the right QoS policies and correct registry items.

You can download the script for free from the TechNet Gallery

Microsoft Teams

Move your email conversation to Microsoft Teams

30/03/2018 No Comments

Do you recognize the situation that you have a Team in Microsoft Teams and members of the team keep sending you emails instead of using the chat and collaboration functions in Teams?

You can now move your email conversation including the attachments to your Teams channel and continue the conversation in your Teams channel.

Let’s move your conversation to Teams channel

In the Teams client while selecting the channel where you want to port your conversation to you can click on the … now select “Get email address”

Skype for Business, Skype for Business Online

Skype for Business – Quick Start Guides (Multi Language)

22/03/2018 No Comments

Need to have Skype for Business Quick starter guides? You can download your localized version by the links below in the table. The download contains the following categories:

Audio setup and making Calls
Contacts, presence, and IM
Meetings
Sharing and collaboration
Video

Documents in the ZIP file are in PPT and PDF format, so you can brand the guides with your own company logo.

Review

Review: Jabra evolve 65

20/03/2018 No Comments

The evolve 65 MS Stereo is a lightweight headset for both music and Skype for Business. The specially designed leather feel ear cushions are pretty comfy to wear all day long. I like this model also because it has a busy light ring so my colleagues can see I’m calling or busy and do not want to disturbed. This one is located at the microphone side.

You can use the headset with 2 devices at the same time, so for example your Laptop and your mobile phone. I’ve been using this headset for quite a while and streamed a lot from Spotify. I like the sound from the headset and it really closed me off from the noise in the room.

If you work as a receptionist, or call center agent I recommend to choose the mono version of the Jabra Evolve 65.

This headset has some restriction for me

No Active Noice Cancellation
Microphone boomarm does not stick to headband. Looks like you have a antenna on your head

Overall is this one of the best and affordable headsets you can use for Skype for Business.

Skype for Business, Skype for Business Online

Skype for Business Licensing Guide

20/03/2018 No Comments

Lately i’m getting a lot of questions about licensing for Skype for Business Server and Online. So i want to try to explain what kind of licenses you will need to have in the different scenarios.

Is E3 license enough for Skype for Business Server 2015 with Enterprise Voice?
Do we need PSTN Calling plan with the use of Skype for Business Server 2015?
Do we need to have Phone System (formally Cloud PBX) license when using Skype for Business Server 2015 in Hybrid mode?
Do we need a server license to use Skype for Business?

To make one thing clear, Client Licenses are required to access all Skype for Business Online (Office365), Hybrid scenario’s and Server (On-Premises) features.