Erwin Bierens

Knowledge is Power

What’s New in Microsoft Teams - October 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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What’s New in Microsoft Teams - August 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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How to clear your Microsoft Teams cache on Windows and MacOS

If you’re encountering problems in your Microsoft Teams client (v2) you can easily track if the problem exists in your Teams client or in your Account / tenant configuration.

First try to use the web https://teams.microsoft.com if the problem exists over there. If yes, contact your tenant (teams) administrator.

If not, we are going to clear the caching of your client and check if the problem still exists.

Created with microsoft designer

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What’s New in Microsoft Teams - June 2024

In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.

This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.

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Review: Shokz OpenRun – The Perfect Headset for Every Athlete

2024-03-05 2 min read Review     "Erwin Bierens"

As someone who’s always looking for the ideal headset for cycling and running, I can honestly say the Shokz OpenRun is the best solution I’ve found so far. Whether I’m out on the road bike, going for a run, or riding indoors on the turbo trainer with Zwift, these bone conduction headphones are my go-to choice every time.

Comfort & Fit

The first thing you notice about the OpenRun is how lightweight it is (just 26 grams) and how comfortable it feels. Thanks to the open-ear design, your ears remain completely free, so you always stay aware of your surroundings—much safer when you’re sharing the road. The headset stays firmly in place, even during sprints or longer workouts. Honestly, after a while you barely notice you’re wearing it.

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Capture console and network logs from your browser

If you’re encountering problems displaying your content on a web browser, the support team may request Chrome, Microsoft Edge, or Safari browser logs for analysis. To assist you in this process, I’ve outlined the types of logs needed and provided instructions on capturing them.

Follow the steps below to capture console and network logs using developer tools on both Windows and Mac. It’s crucial to provide both sets of logs to facilitate effective troubleshooting by the support team.

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Set-CsPhoneNumberAssignment : An unknown error occurred

2023-08-21 1 min read Microsoft Teams     "Erwin Bierens"

Today I ran into an issue where it was not possible to associate a phone number with a user in Microsoft Teams using PowerShell. Even the Teams Admin Center displayed an unknown error.

Unknown

Microsoft.Teams.ConfigAPI.Cmdlets.internal\Set-CsPhoneNumberAssignment : An unknown error occurred
At C:\Program Files\WindowsPowerShell\Modules\MicrosoftTeams\5.5.0\custom\Merged_custom_PsExt.ps1:1339 char:13
+             $result = Microsoft.Teams.ConfigAPI.Cmdlets.internal\Set- ...
+             ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: ({ Identity = te...iceEnabled =  }:<>f__AnonymousType107`7) [Set-CsPho
neNumberAssignment_Set], Exception
    + FullyQualifiedErrorId : BadRequest,Microsoft.Teams.ConfigAPI.Cmdlets.Generated.Cmdlets.SetCsPhoneNumberAssignment_Set

After some investigation, I found out that the user’s usage location was not configured to the correct country. The user was on located to Portugal, the phone number we wanted to associate is +31, which corresponds to the Netherlands.

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