Erwin Bierens

Knowledge is Power

Microsoft Teams - Unassigned Numbers

2021-10-26 2 min read Microsoft Teams
Back in the days of Skype for Business Onpremises this was a default feature that was being used for announcements of old number ranges and severeral other cases like people leaving the company and reroute phone calls to reception. For this new feature in Microsoft Teams you will need to have the PowerShell Microsoft Teams module version 2.5.1 or higher. In this article about the Microsoft Teams PowerShell module you can check your version and method to upgrade. Continue reading

FAQ Microsoft Teams with Direct Routing

2021-06-30 4 min read Microsoft Teams
Last update: 2021-06-30 Direct Routing with Microsoft Teams is becoming more populair than ever. Since COVID-19 i’ve implemented many customers with Direct Routing. I am going to update this FAQ as much as possible. If you have any questions, please let me know below in the comments. What do i need in order to setup Direct Routing? When you intent to setup Direct Routing for your company the following items are needed: Continue reading

Skype for Business Server 2019 - Cumulative Updates

2021-05-21 1 min read Skype for Business Erwin Bierens
Last update: 2021-05-21 Check current version You can check the version of your current Skype for Business Server 2019 environment with the following cmdlet: Get-CsServerPatchVersion | ft -AutoSize CU Table In belows table you will find the CU versions for Skype for Business Server 2019, Links to CUs and release dates. Version Cumulative Update KB Article(s) Alternative Download link 7.0.2046.0 RTM Release N/A 7.0.2046.116 June 2019 (HotFix 1) KB4507638 7.0.2046.123 July 2019 (CU1) KB4499991 Stack 7. Continue reading

Remove the annoying media overlay popup in Microsoft Teams

2021-04-29 2 min read Microsoft Teams
Do you recognize belows popup when ending or joining a meeting from your Microsoft Teams client when using Windows 10? And for some reason it’s always in a place where you have to click with your mouse at that particular moment. This can be easily solved. So what is showing this popup? Hardware Media Key Handling is one of the built-in features of a chromium based browser. When this feature is enabled in the Chromium based browser, users are able to use the media keys of the keyboard to play, pause, forward, previous, increase or decrease volume, mute music, or video playing in browser. Continue reading

Using the unanswered routing when busy in Microsoft Teams

2021-04-12 1 min read Microsoft Teams
On April 9 of 2021 Microsoft released an upgrade on the Busy on Busy feature in Microsoft Teams. So what does Busy on Busy do? When Busy on Busy is enabled in your Calling policy every second calls that comes in, would rejected with a Busy signal (603 Declined). Busy on Busy is not enabled by default on the global Calling policy Busy on Busy activates in the following states: Continue reading

Why do headset suppliers deliver USB Dongles?

2021-04-08 3 min read Microsoft Teams
Even back in the days with Skype for Business i’ve had the same discussions and this has not changed with Microsoft Teams. Why do i need to use the USB Dongle and cannot use the bluetooth in my laptop? In my opinion the main reason for using the USB Dongle is the complete user experience. Almost on a daily bases i see customers strugling with their headsets, using the dongle and paired to the laptops bluetooth stack, buttons not working for mute, picking up calls, low range of headset, etc. Continue reading

How to enable Viva Connections desktop!

2021-03-31 3 min read Microsoft Teams Microsoft Viva
In this guide i will show you the steps for enabling Microsoft Viva Connections Desktop! This is one of the four Viva Modules The Viva Connections for desktop experience, combines the power of your intelligent SharePoint intranet with chat and collaboration tools in Microsoft Teams. Viva Connections enables users to discover and search relevant content, sites, and news from across the organization right from the Team’s app bar. Viva Connections also allows you to incorporate your organization’s brand and identity directly in Teams. Continue reading
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