Erwin Bierens

Knowledge is Power

Microsoft Teams Busy on Busy end user setting

2023-03-17 2 min read Microsoft Teams

Managing incoming calls is an essential part of effective communication in today’s fast-paced business world. Microsoft Teams provides users with the ability to manage how incoming calls are routed when they are busy in an existing call or meeting. This feature is designed to help users stay connected and productive, even when they are engaged in other activities.

To manage incoming calls in Microsoft Teams, users can navigate to their Calls settings and choose from a range of options. These options include allowing calls to come through, playing a busy signal, or redirecting the call based on the user’s unanswered call routing preference.

Busy on Busy settings

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Review: Logitech Zone True Wireless Earbuds

2023-03-01 4 min read Review

Anyone who spends a large part of the day video conferencing knows what it’s like: headset head. Unpleasant, but a decent headset is still the best tool for good sound quality. The built-in microphone on a webcam just doesn’t compare, not to mention the annoyance of feedback caused by poorly placed speakers on your desk or loudly colleagues.

Logitech Zone Buds

Logitech promises with the Zone True Wireless Earbuds a set of in-ear headphones that delivers immersive experiences that help you sound clear, stay connected and confident. The company has done two years of research and development for this. By using three microphones per earbud (6 in total), voice sounds are separated from ambient noise (advanced beamforming). One of these microphones is inward-facing and uses the recorded vibrations (bone conduction) to isolate the speech signal even better.

After testing a week with the Logitech Zone True Wireless earbuds this is my experience.

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Your account is blocked when signing in as guest in Microsoft Teams

2023-03-01 2 min read Microsoft Teams Azure Active Directory

If you’re running into trouble trying to sign in a guest user to your Microsoft Teams team, you’re not the only one.

Today, i encountered an error that left me scratching my head. After some investigation, we were able to identify the problem and resolve it. In this blog post, I’ll share my experience and show you how i went about troubleshooting the issue. Specifically, I’ll walk you through the steps i took when a previously added guest user was unable to sign in, receiving an error message each time.

Your account is blocked

So if you’re looking for some tips on how to troubleshoot guest user sign-in issues in Teams, please keep reading!

Error message: Your account is blocked

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Review: Jabra Evolve2 Buds

2023-02-17 3 min read Review

True wireless earbuds have become a staple in the world of personal audio, offering a convenient way to enjoy your music on the go. With so many options available, it can be difficult to choose the right pair. The Jabra Evolve2 Buds are a standout choice, offering solid sound quality, comfortable fit, and a range of features that make them a great option for those looking for premium true wireless earbuds.

Through the professional USB dongle (Type A or C), the Jabra Evolve2 Buds are also certified for Microsoft Teams, Google Meet and Zoom.

Just use it to connect to your laptop and bingo! a more stable connection and a much better experience on your UC platform. You are able to connect up to 8 devices, where 2 connections can be active at the same time.

Jabra Evolve2 Buds

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Maximize Your Microsoft Teams Experience with the Right Licensing: A Guide to Choosing the Right Option

2023-02-03 5 min read Microsoft Teams

Microsoft Teams has revolutionized the way we work and communicate, but with so many licensing options available, it can be challenging to determine which one is right for your organization. In this blog post, we’ll explore the various licensing options available for Microsoft Teams and help you choose the right one for your business.

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Microsoft Teams Premium is generally available - What is in it for you?

2023-02-02 3 min read Microsoft Teams

Microsoft Teams has transformed the way we work and communicate, and now its premium version is finally available to the public. This latest update promises to take meetings to the next level with the integration of AI technologies, including OpenAI’s GPT 3.5 model.

The new Microsoft Teams Premium offers advanced meeting capabilities, such as natural language processing and the ability to automatically capture key takeaways and action items. This saves time and reduces the administrative burden for meeting participants.

Gone are the days when organizations had to purchase expensive add-on products for webinars, virtual appointments, and meeting intelligence. With Teams Premium, these advanced features are now available at an affordable price of just $10 per user per month. This makes it easier than ever to #DoMoreWithLess.

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Unlock the Full Potential of Microsoft Teams with Direct Routing: A Complete Guide

2023-01-31 3 min read Microsoft Teams

Microsoft Teams has become the go-to platform for communication and collaboration, but did you know that you can enhance its functionality even further with Direct Routing? Direct Routing allows you to integrate Teams with your existing telephony system (PABX), giving you access to advanced call and voicemail features, and enabling seamless communication both inside and outside your organization.

In this blog post, we’ll explore what Direct Routing is, why it’s essential for your business, and how you can set it up.

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