Erwin Bierens

Knowledge is Power

Configure call forwarding on unassigned number ranges in Skype for Business

2017-06-08 2 min read Skype for Business Erwin Bierens

One of the great (for some people unknown) features introduced in Lync Server 2010 is the ability to assign a block of numbers to Lync and have Lync handle a call made to an unassigned number a specific way rather than just have a (fast) busy signal or the 404 error in SIP. This great feature is still availlable in Lync Server 2013 and Skype for Business Server 2015.

Let’s build a text-to-speech message and forward the call to the reception for example:

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SIP Error 485 Ambiguous

2017-06-07 1 min read Skype for Business Erwin Bierens

A customer was facing the problem that it was not possible to reach a certain contact person on his E164 number.

The first thing to check was in this case the Audiocodes Syslog Viewer. What is happening with the call? Does the call reach the Mediant or Skype for Business Server?

So i called the number from my own Skype for business Client. I received the following error.

Let’s check the Syslog Viewer:

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Network Performance requirements

2017-06-06 2 min read Skype for Business Erwin Bierens

Network Performance requirements from a Skype for Business client to Microsoft network Edge

For optimal Skype for Business media quality, the following network performance metrics targets or thresholds are required for a connection from your company’s network to the Microsoft network Edge. This segment of the network includes your internal network, this includes all WiFi and Ethernet connections, any company site-to-site traffic over a WAN connection, for example Multiprotocol Label Switching (MPLS), as well as the Internet or ExpressRoute partner connections to the Microsoft network Edge.

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How to preload attachments for Skype for Business Online meetings

2017-04-12 1 min read Skype for Business Erwin Bierens

There’s a new feature in Skype for Business Online, you can now preload documents for Skype Meetings.

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Let’s Go

  • Create a new Skype meeting in Outlook
  • Go to the insert tab, click Attach File (or outlook item) and select the attachment you want to add in the meeting.
  • Now just send the meeting!

When you join the meeting a information bar will display saying: meeting content is addedd

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How can I fix error code 0x80310000 for windows 10 mobile update?

2017-04-12 1 min read Windows Mobile Erwin Bierens

Lumia 830

I am using an Microsoft Lumia 830 for work. Every time I try to get the “Microsoft Update for Windows Phone-Windows 10 Mobile 10.0.14393.1066, the phone downloads the update, but cannot install it.

I received error code 0x80310000.

How to fix this error (0x80310000):

Turn off your device encryption if you have it turned on. It helped for me, make sure you reboot your device after deactivating device encryption.

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