Using eDiscovery with Microsoft Teams

Recently i was involved in a case where we needed to discover some conversations between a internal and external company due to some illegal activities. I want to share some information on eDiscovery and Content Search with Microsoft Teams from a Security and Compliance view, this is quite simple but many of us are unaware how could you filter out the conversations and in specific to Microsoft Teams conversations. Assign Permissions If you have already set the permissions you can skip this first chapter. Continue reading

Optimize your network for Microsoft Teams

Before you start planning your network for Microsoft Teams network connectivity, it is important to understand the connectivity principles for managing Microsoft Teams traffic and getting the best possible performance for your end users. Traditional enterprise networks are mostly designed to provide users access to applications and data hosted in company or co-located datacenters with focus on strong perimeter security and easy to manage for the IT departments. The traditional model assumes that users will access applications and data from inside the corporate network perimeter, over WAN links from branch offices, or remotely over VPN connections and will use one break out to the public internet managed by a corporate firewall. Continue reading

Setup Direct Routing with Microsoft teams

Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to the Microsoft Phone System. With this capability you can configure on-premises PSTN (bring your own sip trunk, BYOT) connectivity with your Microsoft Teams client. There are a couple of certified SBC vendors you can use to setup Direct Routing. Audiocodes Ribbon AnyNode Thinktel What do you need? In order to setup Direct routing you will need to have some prerequisites: Continue reading

No RingBack when using Microsoft Teams Direct Routing

Recently we have decomissioned our Microsoft Cloud Connector Edition and migrated most of our telephony users to Microsoft Teams with Direct Routing. One big issue we faced was that when a external caller called us by PSTN, they only heard one RingBack tone followed by deadly silence till someone picked up or landed in Azure VoiceMail. Thanks to my friend Goos Stuut, working at our local distri for Audiocodes we found out what was happening and we solved this issue. Continue reading

Lockdown Microsoft Teams Creation

How do you deal inside your organization with the wild creation of all kind of Teams? Having doubles, separate Teams for guest access, Teams without a owner because the original created user already left the company. Instead of moving further lockdown Teams creation and decide who will need to create Teams (your stakeholders or key users for example). Train the specific group how to create Teams and how to make use of templates. Continue reading

Click to Call is not working for my Teams client

When you install Microsoft Teams and start to use it for as your default calling app you want Teams to open when you click on TEL: URLs on homepages. A TEL: URL is in the E.164 format tel: ie. tel:+31205001500(not my number, its the dutch Microsoft number) and when you click on that Teams should open and you will be able to call that number without copying the number or type it manual in your Teams. Continue reading

The end of Skype for Business Online

Yesterday (July 30, 2019) Microsoft announced the retirement date of Skype for Business Online. Skype for Business Online will be retired on July 31, 2021, at which point access to the service will discontinue. Until this date customers of Skype for Business Online can expect no change in the service up to its retirement date. With the focus of helping customers transition from Skype for Business Online to Teams, as of September 1, 2019, no new tenants will be on-boarded to Skype for Business Online. Continue reading