If you’re encountering problems in your Microsoft Teams client (v2) you can easily track if the problem exists in your Teams client or in your Account / tenant configuration.
First try to use the web https://teams.microsoft.com if the problem exists over there. If yes, contact your tenant (teams) administrator.
If not, we are going to clear the caching of your client and check if the problem still exists.
In today’s hybrid work environment, seamless communication and collaboration are more important than ever. Microsoft Teams plays a central role in keeping organizations connected, with its powerful calling and meeting room capabilities designed to enhance productivity and streamline workflows.
This blog will keep you up to date on the latest Teams Calling features, best practices for meeting room setups, and insights into how businesses can leverage these tools to improve efficiency. Whether you’re an IT admin optimizing your organization’s call flow, a frontline worker managing high call volumes, or a business leader looking for better collaboration solutions, this series will cover everything you need to stay ahead.
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If you’re encountering problems displaying your content on a web browser, the support team may request Chrome, Microsoft Edge, or Safari browser logs for analysis. To assist you in this process, I’ve outlined the types of logs needed and provided instructions on capturing them.
Follow the steps below to capture console and network logs using developer tools on both Windows and Mac. It’s crucial to provide both sets of logs to facilitate effective troubleshooting by the support team.
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Today I ran into an issue where it was not possible to associate a phone number with a user in Microsoft Teams using PowerShell. Even the Teams Admin Center displayed an unknown error.
Microsoft.Teams.ConfigAPI.Cmdlets.internal\Set-CsPhoneNumberAssignment : An unknown error occurred
At C:\Program Files\WindowsPowerShell\Modules\MicrosoftTeams\5.5.0\custom\Merged_custom_PsExt.ps1:1339 char:13
+ $result = Microsoft.Teams.ConfigAPI.Cmdlets.internal\Set- ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: ({ Identity = te...iceEnabled = }:<>f__AnonymousType107`7) [Set-CsPho
neNumberAssignment_Set], Exception
+ FullyQualifiedErrorId : BadRequest,Microsoft.Teams.ConfigAPI.Cmdlets.Generated.Cmdlets.SetCsPhoneNumberAssignment_Set
After some investigation, I found out that the user’s usage location was not configured to the correct country. The user was on located to Portugal, the phone number we wanted to associate is +31, which corresponds to the Netherlands.
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This week (week 25, 2023) Microsoft has launched a new version of the Microsoft Teams PowerShell module, version 5.3.0.
In this post i want to go in detail on how to configure the No Agent Opt In/Logged In for your Call Queues. I believe this is one of the features many admin/users (including me) are waiting for within the Call Queues configuration!
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While the popularity of remote work and virtual communication is still increasing (Microsoft Teams is having 280 million active users), it’s important to understand the proper etiquette for using Microsoft Teams or any other virtual meeting. Whether you’re participating in an online meeting, sending a direct chat message, or posting in a team channel, following these best practices can help you communicate effectively and more professionally.
Be punctual for virtual meetings. Just as you would arrive on time for an in-person meeting, make sure you are ready to join the virtual meeting on time. Log in a few minutes early to ensure your equipment is working properly and to allow time for any technical difficulties. Nothing so frustrating as “do you hear me?” Or “wait my headset is empty”.
TIP: set your default setting for meeting to 50 or 55 minutes instead of the full hour. This will give you some proper time to get prepared for the next meeting.
After testing for some months with the public preview of the new Microsoft Teams client it’s finally announced (march 27, 2023) for public preview (FYI, at least for Windows only right now).
So, what’s new? The most obvious is a redesign, but there’s a lot more going on underneath the hood. Teams has been rebuilt using different coding languages that have made the app much more efficient. Microsoft says that the new Teams app is loading 2X faster, enables you to join meetings 2X faster and is using 50% less memory.
These are some of their findings on new Teams speed and performance improvements.
Going beyond the core technology upgrade Microsoft also invested heavily on performance, stability, ease-of-use, and greater flexibility. Below a summup of these investments: