When you use Auto Attendants and Call Queues to route phone calls you want to verify sometimes if the routing is working correctly and the calls are being delived to the right Resource Account.
You can easily check this in the SIP invite. I’m working mostly with Audiocodes so the screenshots below will be based on the Audiocodes Syslog tool.
Open the call in the syslog trace.
Select the second invite to Microsoft Teams (52.114.75.24)
In this article i want to show the different capabilities of the Microsoft Teams IPPhone Policy. Do not get confused with the SfB IPPhone Policy, this one only controls the global policy and it’s not possible to create your own.
The Microsoft Teams cmdlet Set-CsTeamsIPPhonePolicy is only available in PowerShell. When logging in to your Tenant you can check which cmdlets are available.
Get-Command -Module tmp_3ju02ihp.npo | Where-Object {$_.Name -like "*TeamsIPPhone*"}
Use the temp module name in above cmdlet.
Continue readingMicrosoft announced a new suitability to give specific users the ability to test new “public features” within the Teams desktop (Windows, MacOS & Linux) and supported browser clients before they will rolled out world wide.
“Public Preview for Microsoft Teams provides early access to unreleased features in Teams. Previews allow you to explore and test upcoming features. We also welcome feedback on any feature in public previews. Public preview is enabled each Teams user, so you don’t need to worry about affecting your entire organization.”
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I have had a issue with a customer where we have implemented Direct Routing. It’s a HA setup version 7.20A.260.095 running virtual on a VMware cluster.
The alarm says: License Pool Alarm. Some of the license pool allocations exceed maximum capability and will not be applied.
In the syslog i see the followig errors show up:
20:11:35.145 172.20.1.1 local0.warn [S=3603724] [SID=815d0e:57:143476] (N 3305189)!! [ERROR] ResourceCounter: Cannot allocate more Media channel [0/0] [Time:23-11@20:11:36.770]
20:11:35.145 172.20.1.1 local0.warn [S=3603725] [SID=815d0e:57:143476] (N 3305190)!! [ERROR] (#430)RTS::AllocateResource Allocate Resource - cannot allocate DSP. probably lack of resources [Time:23-11@20:11:36.770]
When i look in to my license i have transcoding assigned by the OVOC, but they are not allocated:
Continue readingControl your meetings like never before! “Let everyone bypass the lobby” setting is now General Available in your meeting options.
With this setting on, all people in your organizationand guest users will bypass the lobby. The feature is available as a new value in “Who can bypass the lobby?” dropdown in Teams Meeting options. You can set this in your existing Teams meetings as well as in your future Teams meetings.
Continue readingApril 1 20202, Jabra launched it’s new Evolve2 series office headsets. This is the new standard according to Jabra.
The headsets are designed to improve concentration, collaboration and flexibility in any workplace. But to what extent is Jabra succeeding in this, what does this new standard mean?
In this blog we take a closer look at one of the most famous headsets in the Evolve series: The Jabra Evolve 65 and the new Jabra Evolve2 65.
Continue readingWhile i was configuring an Audiocdes SBC with Direct Routing setup and started testing, we faced the issue that every call outgoing is presenting Anonymous as caller ID.
When looking up the SDP invite i saw the parameter Privacy showing up.
After some digging, i found that the Privacy ID is added automatically when you enable the option -forwardPAI $true (P-Asserted-Identity) within the Set-CsOnlinePSTNGateway cmdlet.
Because i don’t want to remove the PAI, i created the following manipulation rule in the Audiocodes SBC to remove the Privacy ID. Action Subject:
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