Microsoft Teams has revolutionized the way we work and communicate, but with so many licensing options available, it can be challenging to determine which one is right for your organization. In this blog post, we’ll explore the various licensing options available for Microsoft Teams and help you choose the right one for your business.
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Microsoft Teams has transformed the way we work and communicate, and now its premium version is finally available to the public. This latest update promises to take meetings to the next level with the integration of AI technologies, including OpenAI’s GPT 3.5 model.
The new Microsoft Teams Premium offers advanced meeting capabilities, such as natural language processing and the ability to automatically capture key takeaways and action items. This saves time and reduces the administrative burden for meeting participants.
Gone are the days when organizations had to purchase expensive add-on products for webinars, virtual appointments, and meeting intelligence. With Teams Premium, these advanced features are now available at an affordable price of just $10 per user per month. This makes it easier than ever to #DoMoreWithLess.
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Microsoft Teams has become the go-to platform for communication and collaboration, but did you know that you can enhance its functionality even further with Direct Routing? Direct Routing allows you to integrate Teams with your existing telephony system (PABX), giving you access to advanced call and voicemail features, and enabling seamless communication both inside and outside your organization.
In this blog post, we’ll explore what Direct Routing is, why it’s essential for your business, and how you can set it up.
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Microsoft Teams has revolutionized the way teams work and communicate, especially in the remote work era. With features such as chat, file sharing, virtual meetings, and task management, Teams provides a one-stop solution for efficient collaboration. However, with so many features, it can be overwhelming to know where to start. To help you get the most out of Microsoft Teams, we’ve put together a list of 4 tips for efficient collaboration.
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Microsoft has released a new version of the Powerbi template called: Power BI Query Template For Teams Voice Applications (Auto Attendant and Call Queue) on November 18.
There have been some signifant errors fixed.
You can download the latest template right here
This Power BI template provides three reports that allow organizations to report on the number of calls being processed by auto attendants and call queues. It also provides agent performance insights.
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On May 12, 2025, the current root certificate “Baltimore CyberTrust Root” expires. This certificate now handles the encryption of Microsoft Teams but also Azure Communication Services and even still the old Skype for Business Online components.
The transition to the new root certificates has started by Microsoft in January 2022 and will be completed this month, October 2022. In case you are using Direct Routing with your Microsoft 365 tenant you probaly have uploaded the Baltimore CyberTrust Root certificate in to your SBC.
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